Deliveries — at the counter

Create a delivery

1. + (or the + New button) — the cursor is already in the client search box.
2. Type 2+ letters, pick with ↑ ↓ then Enter: address, phone and payment fill in automatically. Not found? Create a new client right below.
3. Schedule: A Morning (9-12), P Afternoon (12-17), N Evening (17-20), or type the time as digits. Nothing = all day.
4. Amount to collect, then in the payment field: 7 Cash, 8 On account, 9 Card.
5. Delivery notes = message to the driver. F9 saves, Esc cancels without saving.

Shortcuts in the list

With no row selected, E / P / L / R act on the FIRST row of the list.

The statuses

Queue — cashier mode

• F4 from Deliveries: today's In preparation and Ready deliveries, full screen. Red background = payment to collect.
• P marks READY, L DELIVERED (counter hand-off), R RETURN, Esc to exit.

Failures and retries

• Orange Deferred pill at the top: click to filter; Redeliver button on the row puts it back in the queue (Ready status, reassigned by the route).
• To redeliver from previous days box (Today view): failures from the last 7 days → Redeliver today.
• Storm day: Selection → check rows → Move to next day (back to Ready tomorrow, no driver).

Patient SMS

• Two required checkboxes: SMS consent (client file → Information tab, with the method) AND the SMS box on the phone number (Phones tab). If either is missing, no SMS goes out.
• Bubble icon on the delivery row = SMS log (green: sent, red: failed).